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Permit Sales FAQ

SALES DATES

An online semester-based student permit sale begins in early July. You must have a nine-digit student ID to complete your purchase. Resident first-year students are only eligible for an “RS” (resident storage) permit. This permit is a good option for resident students who need access to a vehicle occasionally or for trips home. Resident storage is located on Varsity Drive and is served by the Wolfline bus service. Other commuter options are a free park-and-ride system and riding the Wolfline. Employees can purchase a parking permit at any time. Transportation makes every effort to provide the closest available parking to the employee’s work location. However, due to campus construction projects and space availability, employees may not receive the permit they request as their first choice.

Log into mypack.ncsu.edu, select Academic Records under the Student Homepage, and see your registered classes, grades, and the number of credit hours you have completed. The schedule will be posted on the student parking page, indicating the days of permit sales and the number of completed credit hours needed to purchase each day.

FIRST-YEAR RESIDENT PERMIT LOTTERY

The first-year residential lottery distributes the Resident Storage (RS) permit to eligible students. It eliminates the barrier of being unable to purchase the permit on a certain day at a specific time due to work, vacation, technical difficulties, etc.

During June and July, eligible students will add their names to the lottery waitlist.  Names will be drawn, and students will be notified at the beginning of August. The notification will include instructions on how to purchase the parking permit. Students will then have three business days to complete the purchase. Any permits not purchased after three business days will be forfeited, and students will not be added to the lottery waitlist. This process will repeat itself until the permits have sold out. Exact dates can be found by visiting the student parking page.

To create a more fair process.  The current process requires the student to be available on a certain date at a certain time in order to purchase the permit.  Students will now have two months to add their name to the lottery, and three business days to purchase the permit if selected.

At this time there are no plans to use a lottery for any other residential or commuter permit.

Students needing temporary or long-term parking with a DMV Placard can find more information here.

Students who have been selected to purchase a permit will receive an email at their @ncsu.edu email address with instructions about how to complete the purchase.

If the student fails to purchase the permit by the date included in the instructions, their name will not be added back into the lottery process, and they will not be able to purchase an RS permit.

First-year students living in Alexander, Bagwell, Becton, Berry, Bowen, Bragaw, Carroll, Gold, Lee, Metcalf, North, Owen, Sullivan, Syme, Tucker, Turlington, University Towers, Watauga, Welch, and Wood should participate in the permit lottery.  All other residents should visit the Residential Student Permits section of our website for more information about the permit types available to them.

CREDIT HOURS

  • Verify your credit hours by checking the Total Units section of your Degree Audit in MyPack Portal. If you have any concerns about credit hours, you should direct them to the Office of Registration and Records.

REGISTERED VEHICLES

Purchase your permit with the license plate you are currently driving. When you get a new plate or new vehicle, you can easily update this information in our system by going to ncsu.aimsparking.com, logging in, and selecting “Modify Account Vehicles.”

No worries, we have got you covered. If you need to add a temporary vehicle to your account, follow these steps: Click: Log into your parking account. Choose NC State Shibboleth login, log into your account, and agree with the terms of service. Choose “Vehicles” on the left-hand side of your screen. Choose “Temporary Replacement” for the vehicle you wish to replace. Enter Plate #, State/Prov., Year, and Make of the vehicle and click confirm. Enter Replacement Date Range, click confirm, and click complete. That’s it! Your temporary vehicle is now active. Please note that once the date range you have entered ends, the primary vehicle previously listed will revert to being the primary vehicle on your permit.

There is no additional charge to register more than one vehicle. However, you are only allowed to have one vehicle parked on campus at a time.

PURCHASING A PERMIT

Debit or credit card (Visa, MasterCard, Discover, American Express).

No. We do not offer discounted residential permits for two reasons. First, our department is receipts-supported, meaning we do not receive any university money. All of the programs we manage and the salaries we pay come from permit revenue. Second, it would be next to impossible for the university to describe who would be eligible for discounted services and who wouldn’t. With every rule we make, there are always situations that fall outside of the parameters about who would be left out.

Unfortunately, we do not allow customers to purchase more than one permit per semester/year. We do not have enough capacity to sell every student or employee who wants a parking permit, even one permit, so it would not make sense for us to sell any customer two.

To request a permit exchange, email ncsu-transportation@ncsu.edu with your name, ID number, the permit you purchased, and the permit you would like to exchange for.

To request a permit exchange, email ncsu-transportation@ncsu.edu with your name, ID number, and the permit you purchased or the permit you would like to exchange it for.

Ride Wolfline, our campus bus system. During the fall and spring semesters, Wolfline serves three Park and Ride locations: Carter-Finley Stadium, Spring Hill, and perimeter-only parking at the Food Lion Shopping Center on Avent Ferry Road (pay attention to signage). The Wolfline serves Main Campus, Vet School, Centennial Campus, E.S. King Village, Avent Ferry Road, Gorman Street, and Fraternity Court. The ten daytime routes (most extended until 10:00 p.m.) and evening routes (until 1:45 a.m.) operate frequently – depending on the time of day or evening. Wolfline operates on a modified schedule with reduced frequency during the summer. NC State offers Carpooling, Vanpooling, and bike/transit/walk services. WolfTrails participants receive discounted rates and additional bonuses like emergency ride-home assistance and free drive-day passes. Visit WolfTrails to learn more about these programs.

You will not receive a permit in the mail; instead, your vehicle’s license plate will serve as the permit.

REFUNDS

WAITING LISTS

No, one waiting list only.

Yes, the waiting list is active for both the Fall and Spring semesters. Once you add your name to the waiting list, you will be on the waiting list until you are notified or until the waiting list is cleared at the end of the Spring semester.

Add yourself to the waiting list ASAP. The sooner you get on the waiting list the more likely it is that you will get a permit. We will email your @ncsu email address if/when a permit becomes available for purchase. If you are eligible for other permit types that are still available, you may purchase one of those permits while you wait on the waiting list. If/when a permit becomes available on the waiting list we can exchange the permits.

PERMIT AVAILABILITY

Pending availability, we have open permit sales in the Spring after the permit renewal period. If you do not get a Fall permit, check our website around October for information on Spring permit sales.

Fall permit holders are allowed to renew their permits for Spring during the renewal period, usually in November. Fall permit holders will be emailed information about Spring renewals before they begin, so be sure to check your email!

EMPLOYEE NON-EXPIRING PERMIT

If your permit is paid using payroll deduction, you cannot opt-out.

If there is a change in the price of the parking permit, an email will be sent to permit holders at the beginning of June.

If you would like to stop paying by payroll deduction, please fill out the Cancel A Virtual Parking Permit form.

If you need to update your vehicle information, log into ncsu.aimsparking.com. Select Vehicles on the left. Select the vehicle on the right that you want to temporarily or permanently update.

No. Parking permits paid for with a credit card will expire on June 30. To continue paying with a credit card, you must visit the Transportation Office to renew your permit. Office hours are Monday through Friday, 7 a.m. to 5 p.m.