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Transportation

Enforcement, Citations & Appeals FAQ

Citations

Citations may be paid online, in person at the Transportation office, or through the mail. Payment options are as follows: money order, all campus card, Visa, MasterCard, Discover, American Express, and debit card. All Campus Card and check transactions MUST be made in person at the Transportation Customer Service. Checks and money orders should be made out to NC State. Returned checks will be charged a $25 service fee.

Either appeal or pay the citation. If the time elapsed is beyond the 10-day appeal deadline, contact Transportation at 919-515-3424 directly.

You do not need to pay your citation before your initial appeal.

All appeals are filed online.

  • Within 10 calendar days from the date of the citation
  • Complete and submit the Appeal Form
  • Submit any supporting documentation, i.e., diagrams, permits, etc., including your first and last name and citation number.

Yes, it’s your vehicle and your permit; you are responsible.

Hours of Operation

Permit enforcement for any non-reserved space/area is between 7 a.m. and 5 p.m. Monday through Friday.  Permit enforcement for RC, RE, RV, RS, RF, and RW is 7 a.m. to midnight, Monday through Thursday, and 7 a.m. to 5 p.m. on Friday.

Pay-by-plate locations are patrolled between 7 a.m. and 5 p.m., Monday through Friday.

Parking enforcement is 24 hours a day, seven days a week, including University holidays and when the University is closed for the following violations:

  • Permit improperly displayed
  • A vehicle parked against traffic flow or rear of vehicle not facing towards drive lane
  • Encroachment of two or more spaces
  • Unauthorized parking in any reserved space, lot, or area
  • Overtime parking in a time-limited space (LZ, SV, and other applicable spaces)
  • Parking in a No Parking area
  • Parking in a fire lane, blocking vehicular/pedestrian flow
  • Parking in an accessible space, blocking an accessible aisle, path, or curb cut
  • Displaying an unauthorized permit, altering a parking permit, or forging a parking permit
  • Damages to facilities/equipment

Appeals

All appeals must be filed by submitting an Online Appeal Form. Ensure you submit any supporting documentation online, i.e., diagrams, permits, etc. If you do not have access to a computer, one is available for your use from 7:00 a.m. – 5:00 p.m., Monday through Friday, in Transportation’s customer service lobby area, Administrative Services I at 2721 Sullivan Drive. Appeals must be received within 10 calendar days of the citation date. Appeals exceeding this time will not be reviewed. If you choose to dispute a denied appeal, then you must do so (IN WRITING) within 7 days of the initial ruling. Full payment of the citation is required to request an Appeal Board Hearing. Attendance at the appeal hearing is not mandatory but is recommended. The decision of the Appeals Hearing Board is final; no further process is available.

  • Pay your citation in full before appealing to the Appeals Hearing Board.
  • File online – check “Request a Board Hearing.”
  • You must file within 10 days of the date on your appeal letter received from Transportation. (See Appeals Hearing Board Procedures).
  • State why you disagree with the decision and request an Appeal Board Hearing.

Yes. The Appeals Board will hear it for the original cost of the citation. Example: If your citation was $40 and was reduced to $25, the Appeals Board will review it for $40. If the decision of the Board is not in your favor, you must pay the original fine amount.

No, members are nominated annually from the Faculty, Staff and Student Senate.