Enforcement, Tickets & Appeals FAQ
Why didn’t I get a warning?
Warning tickets are only issued for:
- no permit
- parking outside the authorized zone
- encroaching into another parking space
How do I pay a parking ticket?
Payment of violations may be made ONLINE, in person at the Transportation office, or through the mail. Payment options are as follows: money order, all campus card, Visa, MasterCard, Discover, American Express, and debit card. All Campus Card and check transactions MUST be made in person at the Transportation Customer Service. Checks and money orders should be made out to NC State. Returned checks will be charged a $25 service fee.
I never saw the ticket; what can I do?
Either appeal or pay the ticket. If the time elapsed is beyond the 7-day appeal deadline, contact Transportation at 919-515-3424. directly.
Does it cost to dispute a ticket?
No, you do not need to pay your ticket before your initial appeal.
Someone else drove my car. Am I still responsible for the ticket?
Yes, it’s your vehicle and your permit; you are responsible.
HOURS OF OPERATION
What are the hours of parking enforcement?
You need a parking permit from 7:00 a.m. to 5:00 p.m., Monday through Friday, except on Official University Holidays. Resident Parking Areas (“RC,” “RE,” “RW”) are enforced from 7:00 a.m. to Midnight, Monday through Thursday, and 7:00 a.m. to 5:00 p.m. on Friday. Reserved lots/spaces and “No Parking” areas are enforced 24 hours.
How do I dispute or appeal a parking ticket?
All appeals must be filed by submitting an Online Appeal Form. Make sure you submit any supporting documentation, i.e., diagrams, permits, etc., online. If you do not have access to a computer, one is available for your use from 7:00 a.m. – 5:00 p.m., Monday through Friday, in Transportation’s customer service lobby area, Administrative Services I at 2721 Sullivan Drive. Appeals must be received within 7 calendar days of the violation date. Appeals exceeding this time will not be reviewed. If you choose to dispute a denied appeal, then you must do so (IN WRITING) within 7 days of the initial ruling. Full payment of the citation is required to request an Appeal Board Hearing. Attendance at the appeal hearing is not mandatory but is recommended. The decision of the Appeals Hearing Board is final; there is no further process available.
I disagree with the initial decision I received when I disputed a ticket. Is there another step to the appeal process?
- Pay your ticket in full before appealing to the Appeals Hearing Board.
- File online – check “Request a Board Hearing.”
- Must file within the 7-day period from the date of your appeal letter received from Transportation. (See Appeals Hearing Board Procedures).
- State why you disagree with the decision and request an Appeal Board Hearing.
Can I appeal a ticket that was reduced?
Yes. It will be heard by the Appeals Board for the original cost of the ticket. Example: If your ticket was $40 and it was reduced to $25, the Appeals Board will review it for $40. If the decision of the Board is not in your favor, you must pay the original fine amount.
Are the Appeals Hearing Board members Transportation staff?
No, members are nominated annually from the Faculty, Staff and Student Senate.