Enforcement, Citations & Appeals FAQ
How do I pay for a parking citation?
Payment of citations may be made ONLINE, in person at the Transportation office, or through the mail. Payment options are as follows: money order, all campus card, Visa, MasterCard, Discover, American Express, and debit card. All Campus Card and check transactions MUST be made in person at the Transportation Customer Service. Checks and money orders should be made out to NC State. Returned checks will be charged a $25 service fee.
I never saw the citation; what can I do?
Either appeal or pay the citation. If the time elapsed is beyond the 7-day appeal deadline, contact Transportation at 919-515-3424. directly.
Does it cost to dispute a citation?
No, you do not need to pay your citation before your initial appeal.
How do I dispute a citation?
All appeals are filed online.
- Within 7 calendar days from the date of the citation
- Complete and submit the Appeal Form
- Submit any supporting documentation, i.e., diagrams, permits, etc., including your first and last name and citation number.
Someone else drove my car. Am I still responsible for the citation?
Yes, it’s your vehicle and your permit; you are responsible.
HOURS OF OPERATION
What are the hours for permit enforcement and pay lots?
Permit enforcement for any non-reserved space/area is between the hours of 7 a.m. and 5 p.m. Monday through Friday. Permit enforcement for RC, RE, RV, RS, RF and RW is 7 a.m. to midnight, Monday through Thursday, and 7 a.m. to 5 p.m. on Friday.
Pay-by-plate locations are patrolled between 7 a.m. and 5 p.m. Monday through Friday.
Parking enforcement is 24 hours a day, seven days a week including University holidays and when the University is closed for the following violations:
- Permit improperly displayed (03)
- A vehicle parked against traffic flow or rear of vehicle not facing towards drive lane (04)
- Encroachment of two or more spaces (06)
- Unauthorized parking in any reserved space, lot or area (07)
- Overtime parking in a time-limited space (LZ, EV, SV and other applicable spaces) (08)
- Unauthorized parking in a UE, UV, LZ, EV or SV space (09)
- Parking in a No Parking area (11)
- Parking in a fire lane, blocking vehicular/pedestrian flow (12)
- Parking in an accessible space, blocking an accessible aisle, path or curb cut (14)
- Displaying an unauthorized permit, altering a parking permit or forging a parking permit (15)
- Damages to facilities/equipment (17)
How do I dispute or appeal a parking citation?
All appeals must be filed by submitting an Online Appeal Form. Make sure you submit any supporting documentation, i.e., diagrams, permits, etc., online. If you do not have access to a computer, one is available for your use from 7:00 a.m. – 5:00 p.m., Monday through Friday, in Transportation’s customer service lobby area, Administrative Services I at 2721 Sullivan Drive. Appeals must be received within 7 calendar days of the citation date. Appeals exceeding this time will not be reviewed. If you choose to dispute a denied appeal, then you must do so (IN WRITING) within 7 days of the initial ruling. Full payment of the citation is required to request an Appeal Board Hearing. Attendance at the appeal hearing is not mandatory but is recommended. The decision of the Appeals Hearing Board is final; there is no further process available.
I disagree with the initial decision I received when I disputed a citation. Is there another step to the appeal process?
- Pay your citation in full before appealing to the Appeals Hearing Board.
- File online – check “Request a Board Hearing.”
- Must file within the 7-day period from the date of your appeal letter received from Transportation. (See Appeals Hearing Board Procedures).
- State why you disagree with the decision and request an Appeal Board Hearing.
Can I appeal a citation that was reduced?
Yes. It will be heard by the Appeals Board for the original cost of the citation. Example: If your citation was $40 and it was reduced to $25, the Appeals Board will review it for $40. If the decision of the Board is not in your favor, you must pay the original fine amount.
Are the Appeals Hearing Board members Transportation staff?
No, members are nominated annually from the Faculty, Staff and Student Senate.